Community Guidelines — Buurted

Effective from 23 September 2026.

Everyone here lives nearby. There is a good chance you will run into the person you are chatting with at the bakery on Saturday. That is the whole point, and it is also the rule: behave the way you would on your own street.

What we ask of you

Be honest about what you are offering. Photos of the actual item, mention the damage, state the real price.

Turn up when you say you will, and let people know if you cannot.

Keep posts relevant to your neighbourhood.

Handle disagreement the way you would face to face.

Respect people’s privacy. No photos of neighbours, houses, cars or number plates to shame someone.

What is not allowed

Harassment, threats, or following someone through the app

Discrimination or hate based on origin, skin colour, religion, gender, sexual orientation, disability or age

Sexual content, and sexual approaches to other users

Naming and shaming neighbours, or calls to take matters into your own hands

Scams and false listings

Anything on the Prohibited Items list

Selling commercially from a personal account

Spam, repeated identical posts, or posting in neighbourhoods you have nothing to do with

Impersonating someone else, or making an account for another person

Political campaigning and religious recruitment

Chat and paying

Chat is where the deal happens, so keep it there. It is also both parties’ record.

Neighbours pay each other directly, usually by Tikkie or cash. That is normal and entirely fine. What to watch for:

Pay only once you have the item in your hands.

Never pay in advance to someone you have not met.

Be suspicious of anyone who cannot meet, wants it posted, or is in a hurry to be paid.

Never share your bank login, DigiD, card details or a copy of your ID.

Selling something? Check the payment in your own banking app. Never rely on a screenshot.

Oppas (babysitting)

On Buurted you can ask whether someone can babysit, or say that you would like to. What you arrange afterwards is up to you. Buurted only puts you in touch.

We do not check babysitting qualifications, VOG certificates, references or suitability. Existing profile ratings, badges and verification indicators are not a guarantee of suitability, reliability or safety. List order is not a recommendation.

As a parent you are responsible for deciding whether you trust someone. Ask for references or a VOG if you want to — directly, from the person.

Meet in person before agreeing anything. Never arrange babysitting through chat alone.

Write the arrangement down: times, fee, phone numbers, what to do in an emergency.

You must be 16 or over to hold an account, and therefore to request or offer babysitting.

Do not put your children’s details or photos in an Oppas post. Names, ages, school and address do not belong in a public post.

Kids and activities

Sharing an activity, outing, sports session or playdate?

If you are the organiser, you are responsible for the organisation, supervision and safety. Buurted is not an organiser.

Be clear about ages, cost, supervision and whether parents need to be present.

If you cancel, tell everyone who signed up in good time.

Do not post recognisable photos of children, including your own, and not with children’s clothing or toys either. Photograph the item or the place.

Do not share school times, routes, home addresses or children’s regular schedules in a public post.

Blocking someone

If you no longer want contact with someone, you can block them. A blocked user can no longer reach you or respond to your listings. Blocking is different from reporting: blocking gives you peace, reporting lets us assess it. Feel free to do both.

Under 18

You must be 16 or over to use Buurted. If you are under 18, involve a parent or guardian before meeting anyone or making an arrangement.

If something goes wrong

Report it. Every listing, post, profile and chat has a report button. We review every report and aim for a first assessment within 24 hours. Threats, weapons and anything affecting the safety of a minor take priority over everything.

In immediate danger? Call 112. The report button is not an emergency service.

What happens if you break these rules

	What we do
Minor or first time	Depending on the circumstances, a warning, correction request or removal with an explanation.
Repeated	Repeated breaches may lead to further restrictions or account suspension, with reasons and a way to object.
Serious	Suspension or closure of the account
Unlawful	Closure of the account and, where the law requires it or it is necessary, a report to the police or another authority

We always weigh the seriousness and the circumstances. We tell you what was removed and why, except where we are not legally permitted to. You can object; see the Notice and Action Procedure.